Privacy Policy
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Tom Brown strongly
believes that the responsible use of
personal information collected on its
websites is critical to its business
objectives and reputation.
Your e-mail address and other details will only be retained for the purpose
of providing you with our response to your query and will not be made available
to any third party except as necessary to be disclosed to any Tom Brown related entity for the purpose intended or as required to be disclosed
under law.
By submitting data on the Tom Brown website, the visitor is
providing explicit consent to transmission of data collected on the website.
We treat data as confidential within our firm and require a strict adherence
of all our employees to data protection and our confidentiality policies.
All visitors, however, should be aware that our website may contain links
to other sites that are not governed by this or any other privacy statement.
Our Happy Clients
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" Hi, Tom this is Betty and Jeff calling. We're calling to thank you very much for the fine service that you know you we have experience with your company and the great customer service. It was really outstanding. You have a fine staff there. We we really totally amazed at how well everything had gone with the process, but I just wanted to say thank you so much and keep up with the fine customer service everyone was knowledgeable. They are very friendly and they were very patient with us a couple of times, you know, we got a little slow and things, but everything was solved after that point, but anyway, thank you so much. We made a great selection with your company and I hope everything works well with you in the future."
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"Hi - My funds were just rec'd. I want to thankyou soo much for ALL your help. You were very professional, kind and patient with me. I always knew what was happening, the time frain and what was going to be happening next - so thank you for all that you did to make this outcome successful!!!"
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"Not only did you beat the VA federal credit unit package and earn my business in the process, you also earned my trust. The Tom Brown group people are responsive, informative, sharing and education focused. From my first call with Tom I saw that if I did the work to get him good information about my goal he would guide me to get the "best that I was after". Tom, Thank you for your service to our country. Thank you for helping veterans. Thank you for helping me."
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A big thank you is in order for the two of you from me- you proved to me that you can seal the deal and still be the best of people- I will (and have) promote the two of you forever and ever. I know that Natalie lives a ways away but if you ever come down to our parts- let me know as I would love to have you and your husband and kids and Tom and his significant other over for a nice Italian meal, Thank you forever and in a few years out- I will really need you again for a reverse mortgage as I intend to keep traveling and enjoying life. If I can help in any way to promote your business or you both- please let me know. Love you and a very Merry Christmas and Happy new year!"
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"We just closed a VA stream line refinance with Tom Brown and I am BEYOND impressed with the service, execution and overall experience with Tom and his staff ESPECIALLY Natalie!!! Tom is 100% true to his words and no BS whatsoever. When he says "you'll instantly know you’re dealing with a veteran" he means it......and really made me feel like family from the first phone me call to the last call and the Christmas/New Year’s card with a personal note from Tom and Natalie. I am a USAF Gulf War Veteran with a family of 5 living in Southern California and currently work in the Home Improvement Retail industry. I NEVER have written a review on Facebook or anywhere else for that matter as these days MOST experiences are similar with companies today.... Tom Brown Group is THE EXCEPTION and a Standout in exceptional customer service.... Tom Brown, YOU HAVE A CUSTOMER FOR LIFE and a devout advocate for your business and your character!!!! THANK YOU, TOM BROWN GROUP! Sincerely,"
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"I heard your radio ad today. Feel free to use me as a reference for all your veteran clients. The VA process was awesome and I remodeled my home with the cash-out refi we did together."