Benefits of VA Loans

" Hi, Tom this is Betty and Jeff calling. We're calling to thank you very much for the fine service that you know you we have experience with your company and the great customer service. It was really outstanding. You have a fine staff there. We we really totally amazed at how well everything had gone with the process, but I just wanted to say thank you so much and keep up with the fine customer service everyone was knowledgeable. They are very friendly and they were very patient with us a couple of times, you know, we got a little slow and things, but everything was solved after that point, but anyway, thank you so much. We made a great selection with your company and I hope everything works well with you in the future."

"Hi - My funds were just rec'd. I want to thankyou soo much for ALL your help. You were very professional, kind and patient with me. I always knew what was happening, the time frain and what was going to be happening next - so thank you for all that you did to make this outcome successful!!!"

"This is the 3rd time I've worked with the Tom Brown Group. They are simply AMAZING! My wife and I just recently purchase a home and Refinanced twice before. They work with you every single step of the process. It's great knowing someone is in your corner fighting for you. They always respond to texts, emails and phone calls, they are patient and understanding of the situation that you're in, and they really go the extra mile. Every time I've called with questions, they always had several options that I could work with. Tom Brown has reached out to me on every transaction, and has gone out of his way to make contact with me through any contact that I have provided him. James Caspary has answers immediately for any curve you may throw at him. They are masters of their craft. It's been a real pleasure working with Tom, James and the team! I loved feeling important! You're not a customer with them, you're family! Thank you guys! I never thought we could own a home as amazing as the one you helped us purchase. It still amazes me every time I pull into the driveway. I feel like we hit the lottery! And you guys made that happen for us. All the best."

"Tom Brown and James Caspary really helped us out My daughter and son-in-law were looking to buy a home for the first time I recommended that they go to Tom Brown because I had previously gotten a very very good VA loan. Definitely supports veterans and others that need his help. He Goes beyond others businesses to help them. As first time buyers he set them up with a FHA loan Even being in a Buyers’ market here in California it was very tough l, the homes were continuously going up in price we were just barely making it. We finally found a home it was within our price range but we were still short coming up with a down payment. Thanks to Tom Brown and James they helped us out by giving us a large credit on the loan. I have never heard of any company doing this. As a result we were able to come up with some additional money and with the credit of $12,000 that they provided to us we were able to close. I have a lot respect for Tom and James they were a blessing We would not have been able to do without their help They really put us first, to us that makes all the difference in the world. God bless Tom and James thank you Lord I would highly recommend going through Tom Brown and his group with James Caspar for processing a loan because they really looked out for us and made sure that we pay only what really needs to be done."

"Tom Brown and his team were exceptionally helpful and diligent in working with me and answering my questions. In my opinion, their upfront and affordable loan estimate was key our being able to complete our refinance. Even though we did not complete our refinance with Tom's company, their straightforward and clear estimate pressured the other company to match. I absolutely endorse folks turning to Tom Brown Lending company as their first choice for their lending needs. If we had contacted Tom first, we would have closed with him. If anyone wants a simple, straightforward, and best value lender to deal with, they need look no further than Tom Brown Lending."

"Having financed over 25 plus mortgages on homes (my own 5 times) apartments, strip centers and commercial property over the last 45 years, I know quality and professionalism when I see it and Tom Brown's Lending company is at the top of my list. I recently retired and decided to once more refinance my home loan this time as a VA loan. I contacted other companies last November and by February 1st, I was totally frustrated with the "run-arounds". At that point I contacted Tom Brown and his team after hearing his advertisement for Veteran's. That was the best call I ever made, my loan closed quickly, my final rate for 30 years fixed was under 3% and I was treated with the professionalism that I had expected over my years of experience. Thank you Tom Brown and your team, Jordyn, Charles, etc."

"Not only did you beat the VA federal credit unit package and earn my business in the process, you also earned my trust. The Tom Brown group people are responsive, informative, sharing and education focused. From my first call with Tom I saw that if I did the work to get him good information about my goal he would guide me to get the "best that I was after". Tom, Thank you for your service to our country. Thank you for helping veterans. Thank you for helping me."

A big thank you is in order for the two of you from me- you proved to me that you can seal the deal and still be the best of people- I will (and have) promote the two of you forever and ever. I know that Natalie lives a ways away but if you ever come down to our parts- let me know as I would love to have you and your husband and kids and Tom and his significant other over for a nice Italian meal, Thank you forever and in a few years out- I will really need you again for a reverse mortgage as I intend to keep traveling and enjoying life. If I can help in any way to promote your business or you both- please let me know. Love you and a very Merry Christmas and Happy new year!"

"We just closed a VA stream line refinance with Tom Brown and I am BEYOND impressed with the service, execution and overall experience with Tom and his staff ESPECIALLY Natalie!!! Tom is 100% true to his words and no BS whatsoever. When he says "you'll instantly know you’re dealing with a veteran" he means it......and really made me feel like family from the first phone me call to the last call and the Christmas/New Year’s card with a personal note from Tom and Natalie. I am a USAF Gulf War Veteran with a family of 5 living in Southern California and currently work in the Home Improvement Retail industry. I NEVER have written a review on Facebook or anywhere else for that matter as these days MOST experiences are similar with companies today.... Tom Brown Group is THE EXCEPTION and a Standout in exceptional customer service.... Tom Brown, YOU HAVE A CUSTOMER FOR LIFE and a devout advocate for your business and your character!!!! THANK YOU, TOM BROWN GROUP! Sincerely,"

"I heard your radio ad today. Feel free to use me as a reference for all your veteran clients. The VA process was awesome and I remodeled my home with the cash-out refi we did together."